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We are located in Linqu, Shandong, China. As a renowned party supplies manufacturer, we serve customers worldwide.

We offer a wide range of party supplies including pinatas, crepe paper, tissue paper, confetti, and various other party decorations. Our products are known for their high quality and unique designs.

Yes, we offer customization services for our products. Whether you need a specific design, color, or size, we can work with you to create personalized party supplies that meet your requirements. Please contact our sales team for more information on customization options.

To place an order, please visit our website and browse through our product catalog. Once you have selected the items you wish to purchase, simply add them to your cart and proceed to checkout. Follow the instructions provided to complete your order. If you require any assistance, feel free to reach out to our customer support team.

We accept T/T, or we can create order on Alibaba, then you can pay through the link.

We offer worldwide shipping to ensure that our customers can receive our products wherever they are. We work with reliable shipping carriers to deliver your order safely and efficiently. The shipping cost and estimated delivery time will be calculated based on your location and the size of your order. You will be provided with the available shipping options during the checkout process.

Yes, once your order has been shipped, we will provide you with a tracking number. You can use this tracking number to monitor the progress of your shipment. Simply visit the carrier's website and enter the tracking number in the designated field to obtain the latest information on your order's whereabouts.

We strive to ensure your complete satisfaction with our products. If you receive a damaged or defective item, please contact our customer support within 7 days of receiving your order. We will assist you in arranging a return or replacement. Please note that personalized or customized items may not be eligible for return unless they are damaged or defective.

You can reach our customer support team by sending an email to sales9@party-pinata.com or by filling out the contact form on our website. We aim to respond to all inquiries within 24 hours and provide you with the assistance you need.

We hope this FAQ section addresses some of your questions. If you need further assistance, please do not hesitate to reach out to us. We look forward to serving you and providing you with exceptional party supplies for your celebrations!